1. Where is GESHL located?
GESHL is a Hong Kong registered company. GESHL is located in Kowloon Hong Kong..
2. What currency is my order billed in?
All orders and pricing shown on our websites are in HKD, GBP, EURO, AUD and USD. You can choose one of them.
3. Where is my product(s) been shipped from?
We ship out products from our warehouse in Hong Kong.
4. What couriers will be used?
We ship with UPS/DHL/EMS in Hong Kong. If no required, we will always with DHL or UPS, if we check that your location is remote area, and with PO BOX, EMS is the only shipping option.
5. Do you offer Wholesale?
Yes, we do wholesale, to get wholesale member, you need to join us as a wholesale member, and there is a joining fees for US$69.99.
6. Do you offer Dropshipping?
Yes, we do dropshipping directly to your customers, shipped in your name. To use our dropshipping service, you need to join us as a wholesale member, and there is a joining fees for US$69.99.
7. How does Dropshipping work?
Dropshipping is mean that products ship directly to your customers from your supplier, shipper name in your name. You need to have an account on us, once you have order, just place in our website, we will follow your information and structure, check, pack and delivery the products. To ensure your orders in a timely manner, we recommend you have some balance in our bank.
8. Do I have to pay Import duties/Customs fees?
Yes. You will be responsible for any duties/fees levied upon your order after delivery. However with our professional and experience, most of parcels are no need to pay for any import duties/fees/tax/GST/VAT in most of the coutries.
9. Is it safe to order through GESHL website?
Yes absolutely! We are a security certified website and hosted on a dedicated secure payment server with world class payment processing. This means your information is securely handled by us in a confidential manner. All your information provided to us is being protected & encrypted during payment processing.
10. When will my order be shipped?
Generally, orders are shipped within 24 hours upon payment has been received.
11. Can I track my order?
You may track your order under the website of the respective courier service used at the time of despatch. A tracking number will be provided through email correspondence once the package is shipped from our warehouse.
12. I have an eBay account, can I reseller your prodcts?
Yes, we welcome all eBay account holders, website owners, and other online sellers to join our wholesale and dropshipping service. GESHL is the best global e-commerce solution for you.
13. I want o start my online business, how GESHL support me?
GESHL holds thousand of products and with our professional e-commerce support team, from the products you sleeted, product image, descriptions to the web page design, shipping cart, domain name, we can make it within 1 month.